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Polycom makes me BAD_ADDRESS in the DHCP Scope

Occasional Visitor

Polycom makes me BAD_ADDRESS in the DHCP Scope

Hello Community



The Polycom , every time I am raising a scope to define a range of IP 's or certain annexes, gives me an error in DHCP known as " BAD_ADDRESS " . This is because after our analysis , the phone takes about 3 IP before taking one. How I can fix to just take an IP ?


Thank You for your cooperation and assistance in this matter





Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom makes me BAD_ADDRESS in the DHCP Scope

Hello Manuel,

welcome to the Polycom Community and I have moved your post.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

It is also useful to tell us about the phone in question.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2