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Polycom makes me BAD_ADDRESS in the DHCP Scope

Occasional Visitor

Polycom makes me BAD_ADDRESS in the DHCP Scope

Hello Community



The Polycom , every time I am raising a scope to define a range of IP 's or certain annexes, gives me an error in DHCP known as " BAD_ADDRESS " . This is because after our analysis , the phone takes about 3 IP before taking one. How I can fix to just take an IP ?


Thank You for your cooperation and assistance in this matter





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Polycom Employee & Community Manager

Re: Polycom makes me BAD_ADDRESS in the DHCP Scope

Hello Manuel,

welcome to the Polycom Community and I have moved your post.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release.

It is also useful to tell us about the phone in question.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2