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Polycom phones eat Wake on Lan / WOL messages?

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Occasional Contributor

Polycom phones eat Wake on Lan / WOL messages?

We're trying out VVX 501 phones (with the latest software: 5.6.0) -- with PCs connected through the phones' second ethernet port.

 

It seems like they eat Wake on Lan packets -- which we were previously using to manage our network.

 

 

Does anyone have a workaround for this?

 

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1 ACCEPTED SOLUTION

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Polycom Employee & Community Manager

Re: Polycom phones eat Wake on Lan / WOL messages?

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: Polycom phones eat Wake on Lan / WOL messages?

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Highlighted
Occasional Contributor

Re: Polycom phones eat Wake on Lan / WOL messages?

(Closing the loop here; WOL works fine with Polycom phones -- was an unrelated issue on our end.)

Message 3 of 3