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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I'm working to determine if a Polycom Cental provisioning Server can deliver the ability to connect Polycom phones to operate with a Genesys system?    Specifically,  when provisioning new Polycom phones is there any capability to load (configure) the phones in an automated way once they are physically connected?  If not currently "built in" can modifications be made to enable a Polycom to Genesys provisioning service?

3 REPLIES 3
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Hello ,

welcome to the Polycom Community.

The provision functionality is based on hosting files on a server. The community's VoIP FAQ contains a detailed post describing this in detail. If your server platform is able to host http,ftp or tftp it should be fine.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello,

 

Would you be able to  point me towards the FAq that you reference?  I've not been able to find it. 

 

Thanks,

HP Recommended
A fixed post in the VoIP community

http://community.polycom.com/t5/VoIP/FAQ-VoIP-frequently-asked-questions/td-p/4205
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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