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Polycom self extension

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Polycom self extension

Hello, We are using Polycom VVX301 for our business VoIP telephony. It appears there isn't an easy way to know the extension of the phone itself, so we're trying to create a softkey to register the phone extension in the phones' contact directory.


Our problem is that we can seem to find the command that contains the phone extension. And we can't configure the extension as constants as there's 500+ telephonies and they might change. If someone can help us pinpointing the command and the documentation for it we will be greatful.


Thanks in advance.

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Polycom Employee & Community Manager

Re: Polycom self extension

Hello Kyoshero,

welcome to the Polycom Community.

If you follow this post => here <= and then simply use the:



Or via the Web Interface use the Label parameter you can write anything you want. This can either be a DDI or the whole number.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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