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Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Dave2323232
Occasional Visitor

Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

As the title says. On my polycom vvx411 in the web gui how can i change the Paging soft key into a speed dial soft key?

 

Is this possible? from a programming stand point it seems like it should be something easy to do. I dont see how to do it in the portal however. Please send help!

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Hello @Dave2323232 ,

 

Welcome to the Poly Community.

From our community FAQ:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button/use EFK?

Resolution: Please check => here <=

 

Whilst you may not able t remove a certain key you may have succeeded to insert another softkey EFK with the desired option.

 

Please always ensure to provide details of what the currently used software is.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Dave2323232
Occasional Visitor

Re: Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Thanks for the reply Steffan can you please provide the macro to add to create a speed dial for 322. I apologize im having a little trouble deciphering how to create it with your link

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Hello @Dave2323232 ,

 

Are all your line keys used as of yet? If not why not use Enhanced Feature Keys Enhancements from the 4th post >here<?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Dave2323232
Occasional Visitor

Re: Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Yes all line keys are used with user BLF buttons. The request is to change the paging button a speed dial to specific user 322

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom vvx 411 How to change Paging softkey to a Speed dial soft key

Hello @Dave2323232 ,

 

As already outlined you cannot remove the page key but you can set the new softkey so it precedes all other key.

 

Copy the below into a text file and save with any name and an ending .cfg and import via the web interface Utilities > Import & Export Configuration > Import Configuration
:

 

<WEB feature.enhancedFeatureKeys.enabled="1"
	softkey.1.action="322$Tinvite$"
	softkey.1.enable="1"
	softkey.1.label="322"
	softkey.1.use.idle="1"
	softkey.1.precede="1"/>

 

The above will create a new softkey called 322 displayed when the phone is idle.

Pressing it will dial 322

 

Any change to this please make yourself familiar with the FAQ.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6