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Polycom working with Mitel


Polycom working with Mitel

Hello everyone


Our client has a Mitel PBX. He is not happy with the Mtiel handsets, so is wanting to use Polycom phones in a building extension:


1. Does Polycom interop with Mitel?

2. I understand third party licenses are required?


Please advise




Message 1 of 3
Polycom Employee & Community Manager

Re: Polycom working with Mitel

Hello Ruben, 


In general Polycom IP Phones have been interoperability tested with several of our Partners => here <=


In general Polycom Partners usually only certify our SoundStation IP phones in order to provide professional conference phones if their own portfolio lacks this hardware.


These phones run the same software as our desktop phones so in theory they "should" be compatible but are not officially supported.


Most SIP switches from these kind of hardware manufacturers require a license if for endpoints.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards


Steffen Baier


Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Jimmy Huang
Occasional Visitor

Re: Polycom working with Mitel

Hi, I had a similar issue working on VVX 300 with Mitel 3300. May i know where can i find a configuration ?

Message 3 of 3