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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi Team,

 

 

I nned to know that I am using Mac Book Pro (Windows 10) . I am unable to connect Polycomm Communicator C100S. The error shows that USB not recognised. My usb is working fine, when i connect pendrive or something else.

Also when my sound system gets muted automatically., 

 

So please rectify this issue or give me the reason why it did not connect.

 

3 REPLIES 3
HP Recommended

Hello Rahul99,

welcome to the Polycom Community.

Are you running a Skype client on this PC as the Driver Support would usually come with this?

 

I am unsure if the C100S Hardware will work on a Mac even if you are running Windows 10 on it.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi

 

is there a driver for Macbook air catalina available?

I can use the polycom on a mac as speaker and make phonecalls, but when I accept a call from my macbook(linked to iphone) the macbook keeps on ringing and I can not accept the call and even have to reboot.

Any suggestions?

HP Recommended

Hello ,

 

Welcome to the Poly Community.


The C100S was developed for usage with Microsoft Windows OS only. There are no drivers provided by Polycom and the product is no longer for sale.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.