I've looked through pages of the administrator guide and searched online for a while without finding an answer. We have 2-3 lines registered on our phones (VVX 500 and VVX 600s.) I would like to use one carrier only for outgoing calls and was wondering if there was a setting to tell the phone to pick up line 3 when the handset is picked up or the speaker phone button is pressed.
as far as I am aware this is currently working as designed.
You would need to work with your Polycom reseller to get an Polycom Sales Engineer involved in order to raise a feature request.
---------------- The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's