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Prefix on specific sof or line key

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Occasional Contributor

Prefix on specific sof or line key

Hi All.

 

  1. I want a line key or Soft key to have the function as a prefix. As i want  to dial out with a specific caller ID on that line, i want to set a prefix to dial the star code ill set for the caller ID. So on this vvx 410 when pressing a specific line or soft key the phone should send along a prefix of *78 for example
Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: Prefix on specific sof or line key

Hello @Jack Noe ,

 

Welcome back to the Poly Community.

We cannot tell you more as we already did >here<

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Polycom Employee & Community Manager

Re: Prefix on specific sof or line key

Hello @Jack Noe ,

 

Actually, since UC Software 6.0.0 we support >this< on compatible phones.

 

The VVX400 is not compatible.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3