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Presence buddy xmpp

Knuckles
Advisor

Presence buddy xmpp

Hi Everyone !

We are currently using IP Centrex system for our telephony infrastructure. All sip notification are sent to centrex.

But we want to have a new feature : Presence buddy. (Not BLF). 

The integrated presence feature on polycom seems to using sip notificaiton, and it's not supported by the centrex system.

Can we use alternative system like xmpp to manage presence ? 

 

Some reference :

http://wiki.sipfoundry.org/pages/viewpage.action?pageId=6520862

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Presence buddy xmpp

Hello Knuckles,

I assume you are after something like the RFC3903 for proxy's?

 

Our current software does not support this and any change to the Software needs to be requested via a Feature Request involving your Polycom Sales Engineer with a business proposal justifying the change.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Knuckles
Advisor

Re: Presence buddy xmpp

Yes, i'm looking for that. But on polycom phone we have this feature :

<feature.presence feature.presence.enabled="1">
</feature.presence>

 

How does it work ?

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Presence buddy xmpp

Hello Knuckles,

 

you can subscribe to other Polycom phones status and they update each other.

 

It uses "Buddy watch" and is described in the UCS 4.0.1 admin guide as an example. Older Version of the Admin guide will also hold information on this.

 

Best regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Knuckles
Advisor

Re: Presence buddy xmpp

When i add contact, I have sip 489 error (bad event) on the phone where i added contact, and 403 unauthorized on the "monitored" (it's not the correct word) phone.

Does it mean that is not supported by my IP centrex system ?

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Presence buddy xmpp

Hello Knuckles,

 

I have tested this against Asterisk and I am aware that a NEC Philips SIP switch also supports this functionality.

 

You would need to liaise with your provider regarding this issue.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6