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Problem Polycom SoundStation IP 6000

Polycom Employee & Community Manager

Re: Problem Polycom SoundStation IP 6000

Hello lacialec,

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Follow Option 3 or 4


There are no separate Guides and the verbiage may be slightly different due the age of the software. 


Please be aware if you require additional information please work with a Polycom Reseller.


You can also contact Polycom support and pay per incident / PPI and receive support.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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