Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software? Resolution: Please check => here <=
Follow Option 3 or 4
There are no separate Guides and the verbiage may be slightly different due the age of the software.
Please be aware if you require additional information please work with a Polycom Reseller.
You can also contact Polycom support and pay per incident / PPI and receive support.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's