Plantronics + Polycom. Now together as Poly Logo

Problem with web interface access on IP 6000


Problem with web interface access on IP 6000

Hi, i've a soundstation IP 6000 completely reset and clean. When i try to access to web interface, after insterted password (456) the web page is completely CLEAN! No menu, no writing. 



Attached image that explain the problem.

PS: have tried with all browsers!

Thx to all.


Message 1 of 3
Polycom Employee & Community Manager

Re: Problem with web interface access on IP 6000

Hello @area51roby ,


welcome to the Poly Community.

Have you tried a different PC?


I use several different browsers like Chrome, IE and Edge every day with different phones and software versions and do not have any issues.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3

Re: Problem with web interface access on IP 6000

Yes, have tried with other pc and all browsers (IE, chrome, firefox)

The result is the same: no text, no menu.

Apprently the phone works good, menu and config are ok, already tried with full reset.

Message 3 of 3