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- HP Community
- Poly Phones
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- Re: Program hard DND button on IP650
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10-26-2011 03:07 PM
I have been able to set a softbutton on the screen of an IP450 with:
<softkey
feature.20.name="enhanced-feature-keys"
softkey.3.label="DND"
softkey.3.action="$FDoNotDisturb$^*76$Tinvite$"
softkey.3.enable="1"
softkey.3.precede="0"
softkey.3.use.idle="1"
/>
What would I use to accomplish the same thing for the actual physical DND button on an IP650 phone?
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10-27-2011 05:25 AM
Hello redwolf890,
I have to revert my previous statement regarding the remapping slightly.
You can actually assign a Sub Function to the Key like a Speed Dial Destination.
My test example:
<key key.SPIP650.9.function.prim="SpeedDial" key.SPIP650.9.subPoint.prim="9999"/>
Above assignes Speed Dial 9999 to the DND Hardware Button.
Create a <mac>-directory.xml or add this to the 000000000000-directory.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- $RCSfile: 000000000000-directory~.xml,v $ $Revision: 1.3 $ --> <directory> <item_list> <item> <ln>DND Function</ln> <fn></fn> <ct>*76</ct> <sd>9999</sd> </item> </item_list> </directory>
Pressing the DND Button will then dial *76
The only negative bit is that now a Speed Dial Shows on the screen. There may be other ways to do this but this is the quickest I could think off.
Best regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-27-2011 03:18 AM
Hello redwolf890,
welcome to the Polycom Community.
Looking at the Admin Guide the only permitted values for the <key/> Section are these listed in the Guide.
Currently you can only remap Functions or assign a NULL Value to disable the Key.
The only workaround would be to use a Softkey as above demonstrated feature and then remap the DND Key to the Softkey.
In your example the DND Hardware Button would then mirror Softkey 3.
NOTE: I have not tested this!
If you are looking in adding enhanced feature key capabilities to the <key/> section I would recommend to open a Feature Request => here <=.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-27-2011 05:25 AM
Hello redwolf890,
I have to revert my previous statement regarding the remapping slightly.
You can actually assign a Sub Function to the Key like a Speed Dial Destination.
My test example:
<key key.SPIP650.9.function.prim="SpeedDial" key.SPIP650.9.subPoint.prim="9999"/>
Above assignes Speed Dial 9999 to the DND Hardware Button.
Create a <mac>-directory.xml or add this to the 000000000000-directory.xml
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- $RCSfile: 000000000000-directory~.xml,v $ $Revision: 1.3 $ --> <directory> <item_list> <item> <ln>DND Function</ln> <fn></fn> <ct>*76</ct> <sd>9999</sd> </item> </item_list> </directory>
Pressing the DND Button will then dial *76
The only negative bit is that now a Speed Dial Shows on the screen. There may be other ways to do this but this is the quickest I could think off.
Best regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
10-27-2011 08:34 AM
Hello redwolf890,
I will actually create a FAQ Post for this but I went a bit further so the Phone shows the DND Status:
<key key.SPIP650.9.function.prim="SpeedDial" key.SPIP650.9.subPoint.prim="9999" feature.enhancedFeatureKeys.enabled="1" efk.version="2" efk.efklist.1.mname="DNDFunction" efk.efklist.1.status="1" efk.efklist.1.label="DNDFunction" efk.efklist.1.action.string="$FDoNotDisturb$^*76$Tinvite$"/>
and the matching <mac>-directory.xml:
<?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- $RCSfile: 000000000000-directory~.xml,v $ $Revision: 1.3 $ --> <directory> <item_list> <item> <fn>DNDFunction</fn> <ct>!DNDFunction</ct> <sd>9999</sd> </item> </item_list> </directory>
Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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