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Provisioning LDAP VVX410

glennbtn
Occasional Contributor

Provisioning LDAP VVX410

Hi.

 

I have inherited 3 Polycom VVX 410 handsets on Software 5.9.5.0614 which I need to provision from our Fusionpbx Server. I have tried many configurations found on here but can't seems to display any records. I enclose below a copy of my config a logs from the VVX410 (server details changed) Any help would be gratefully appreciated as we don't have a reseller to fall back on as these are inherited.

 

Config in fusion

 

 

<removed as requested>
Polycom after a record clear and search

<removed as requested>

 

 

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Provisioning LDAP VVX410

Hello @glennbtn ,

 

Welcome to the Poly Community.


A working and tested config can be found in our FAQ:

 

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
glennbtn
Occasional Contributor

Re: Provisioning LDAP VVX410

Thanks for taking the time to reply. I used the details as suggested changing the objects for what's on my openldap server but still no joy. Unfortunately to me the ldap log (in debug mode) does not really point to what the issue is and the data does hit the ldap server. Here is the log with domain details changed
<removed as requested>

 

 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Provisioning LDAP VVX410

Hello @glennbtn ,

 

Again I can only refer to the FAQ:

 

Aug 25, 2015 Question:How can I setup an openLDAP server to work with a Poly phone?

Resolution: Please check this post => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4