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Polycom Employee & Community Manager

Re: Provisioning

Hello defsdoor,

Sending a CSR is described in detail in the "Generate a Certificate Signing Request" within the Admin Guide.


For any feature requests:


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 12
Occasional Advisor

Re: Provisioning

The client certificate is factory installed and cannot be obtained from inside the firmware.

However, I agree a mechanism that doesn't require the account credentials to be passed every time it is provisioned would be good.
Message 12 of 12