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Question about TLS and Firmware


Question about TLS and Firmware

I had updated some phones from to there was an issue with lines that were using TLS loosing registration.  I was wanting to find out if anyone else had experienct this issue as well. 

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Polycom Employee & Community Manager

Re: Question about TLS and Firmware

Hello jland2011,

welcome to the Polycom Community.

UC Software 5.4.1 is no longer a supported software . Please us UC Software 5.5.1 and / or post some logs.


You can use:


Apr 17, 2013 QuestionHow can I setup a TLS connection for SIP signaling and / or troubleshoot this?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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