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Question about transfering call from desk phone to d60 handset

Jason S
Occasional Visitor

Question about transfering call from desk phone to d60 handset

I am testing some d60's for deployment. I currently have it paired to a VVX 500 running 5.5.1.11526 has one registered line.

 

What I'd like to do, and the video for the d60 seems to indicate you can do, is put a call on hold on the paired desk phone and then pick it up on the handset. however the documentation doesn't seem to indicate what is required to do this. I can use our platforms park and pickup but would like to see if there is an option for a call to be moved from the paired extension / phone and handset. Any suggestions?

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2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Question about transfering call from desk phone to d60 handset

Hello Jason,

welcome to the Polycom Community.

Did you look => here <= ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Dal
Visitor

Re: Question about transfering call from desk phone to d60 handset

Jason,

I'm hoping you can help me.  You mentioned parking a call on a D60.  Short of trying to train the customer how to hit the * code to park or pickup, I was hoping there was a way on the D60 to enable something similar to the enhanced call park feature from the VVX desk phone line but thus far, I have not been able to figure out how to do that.  

How do you park and pickup calls on park on your D60s?

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