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Question on VVX D60 limitation (BLF)

SOLVED
mgaudette
Frequent Advisor

Question on VVX D60 limitation (BLF)

Hi,

 

About this particular limitation:

 

"Hoteling, Busy Lamp Field (BLF), Enhanced Feature Keys, and Automatic Call Distribution (ACD) are not supported on the wireless handset, but these features are still available for the paired VVX business media phone.

An extension shared with the D60 Handset cannot use any of the above features (August 2016)"

 

What is meant exactly by that last sentence? That the VVX desktop phone paired with the D60  cannot have any BLF lamps configured? Or that the BLF won`t light up if the wireless handset is being used?

 

If the first, seems like a very important limitation, worthy of being noted in the datasheets.

 

 

 

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Question on VVX D60 limitation (BLF)

Hello mgaudette,


welcome back to the Polycom Community.

The D60 in its present state cannot utilize a Line of the VVX phone which is also subscribing to a BLF instance.

 

This was for example recently discussed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Question on VVX D60 limitation (BLF)

Hello mgaudette,


welcome back to the Polycom Community.

The D60 in its present state cannot utilize a Line of the VVX phone which is also subscribing to a BLF instance.

 

This was for example recently discussed => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
mgaudette
Frequent Advisor

Re: Question on VVX D60 limitation (BLF)

Thank you Steffen.

 

 

 

 

 

Message 3 of 5
Networx
Occasional Visitor

Re: Question on VVX D60 limitation (BLF)

Any update or timeline on when firmware might be available so that the paired phone can utlize BLF keys?

Message 4 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Question on VVX D60 limitation (BLF)

Hello Networx and all,

Please have a look at this FAQ post => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5