Hello @RIch-Telegia ,
Welcome back to the Poly Community.
Again by addressing a question at myself are limiting the answers you can get if you address a topic to a specific individual rather than the community itself.
I am not aware of what you are trying to ask or get. We do not sell individual spare parts and I am not aware of the LCD module is causing the defect.
We have no repair plans for our devices and only Poly can officially RMA and repair them.
Best regards
Steffen Baier
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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