• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

Is there a possibility to have the MyStatus softkey sending PUBLISH requests for presence events ?

 

Thanks,

 

Damien

4 REPLIES 4
HP Recommended

I'm asking because presence feature and mystatus softkey are enabled, but the phone does not send publish requests.

HP Recommended

Hello Damien,

 

hello and welcome to the Polycom Community.

 

I have checked the UCS 3.3.0 Admin Guide and am not fully aware of the Roadmap for future releases and if the RFC3903 is implemented in any of the upcoming Releases. 

 

Best Idea at this moment is to work with your Polycom Reseller and get them to raise a Feature Request.

 

That way the interest for certain features gets highlighted to the relevant product managers. 

 

Best Regards 

 

Steffen Baier

 

Polycom Global Services

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

This is indeed an interesting answer.

 

However, I still have a question. What is the MyStatus softkey supposed to do ?

Directly send NOTIFY requests with presence status to all SUBSCRIBERs for which the phone received a request ?

 

Thanks,

Damien

HP Recommended

Hello Damien,

 

have a look at this users explanation of the current behaviour.

 

As explained follow up via your Reseller with a Feature Request for additional functionality.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.