Re: Sound Station multiple incoming calls?

rrogenski · ‎10-31-2016

I have a polycom 8800 trio and it has been working fine, until now. When you call the 8800 it rings once, then a busy signal. You are able to call out using the polycom 8800, just not calls coming in. I've tested it with internal and external calls, also we have 4 other polycoms and they work fine.

It is not in DND mode.

rrogenski · ‎10-31-2016

Update...

Dude had it forwarded to his cell... deleted that and it works fine now.

SteffenBaierUK · ‎10-31-2016

Hello rrogenski,

welcome to the Polycom Community.

I moved your post from a completely unrelated analog product to the VoIP section.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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