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RealPresence Trio 8800 soft keys

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Occasional Visitor

RealPresence Trio 8800 soft keys

Is it possible to have softkeys on the RealPresence Trio 8800 firmware 5.4.3.2400?

 

My aim is have a single button push to call between board rooms and have the icons appear in the main screen section. 

 

I have had no luck with:

feature.enhancedFeatureKeys.enabled="1"
softkey.1.label="example"
softkey.1.action="$S1$"
softkey.1.insert="3"
softkey.1.use.idle="1"
softkey.1.enable="1"

 

As a fall back I have them down the bottom on the speed dial/favouites menu. 

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Polycom Employee & Community Manager

Re: RealPresence Trio 8800 soft keys

Hello voip47,

welcome to the Polycom Community.

No you cannot at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: RealPresence Trio 8800 soft keys

Hello voip47,

welcome to the Polycom Community.

No you cannot at present.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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