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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I have tried copying cfg files to USB and uploaded on to Visual+ as per the guide. It gave proviosioned successfully message and stayed up for 10-15mins again and started rebooting again. Its also not detecting Logitect C930e.

 

This is causing lots of hassle. Please replace this at earliest.

HP Recommended

Hello Kully,

ScanSource Video Communications Ltd. sold this unit back in 05/04/2016 so you need to contact them for an RMA.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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