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Realpresence Trio and Exchange calendar o365

Occasional Contributor

Realpresence Trio and Exchange calendar o365

I have the realpresence trio logging into SFB in o365 with no issues, but I contantly get the calendar fails becasue of the login


Any ideas?

Message 1 of 3
Occasional Contributor

Re: Realpresence Tri and Exchange calendar o365

Just noticed that even through the server is listed in the webui and autodiscovery is off it is still on when you look at the settings on the phone and cant even disable manually

Message 2 of 3
Polycom Employee & Community Manager

Re: Realpresence Tri and Exchange calendar o365

Hello Starr,

welcome back to the Polycom Community.

As already reminded could I kindly ask you to follow up your initial post => here <= first before posting new questions?


In addition I had asked you to contact me for some follow up questions with your details which you have not yet done.


For your latest issue it is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 3