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Reboot Parameter

SOLVED
MoSH
Occasional Contributor

Reboot Parameter

I am trying to create a Reboot Softkey to reboot a Polycom SPIP 550 by clicking the softkey, I searched online everywhere for the right parameter to send the reboot message.. so far I didnt find any that worked,

This is what I got so far,

 

<WEB
feature.enhancedFeatureKeys.enabled="1"
softkey.feature.reboot="1"
softkey.1.action="$FReboot$$FSelect$$FSoftKey2$"
softkey.1.enable="1"
softkey.1.label="Reboot"
softkey.1.use.idle="1"
/>

 

The error I get is on the logs is:

 

1208152840|efk |4|03|Function for [Reboot] not found.
1208152840|efk |4|03|Can't execute internal function [Reboot].

 

Which I understand because Rebooting is not a function (I Guess)

My question is what is it, if not a function, and/or whats is the pramater for "Reboot"  (if not 'Reboot')...?

 

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
MoSH
Occasional Contributor

Re: Reboot Parameter

Great, that one worked, you missed the ok soft key after the password so I added 

 softkey.1.action="$FSetup$$FDialpad2$$FDialpad4$$FDialpad5$$FDialpad6$$FSoftkey1$$FDialpad3$$FSoftkey4$"

And it works perfectly fine,

 

Thanks

View solution in original post

Message 5 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Reboot Parameter

Hello MoSH,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

The above and of course the matching Admin Guide of your yet unknown software version mentions the available EFK functionality.

 

There are various examples and you should look at the factory reset one to utilize to do a reboot.

 

All a EFK does is a replication of the action sequence of keys you would require to automate such functionality.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
MoSH
Occasional Contributor

Re: Reboot Parameter

Thank you,

 

There is a lot of good stuff there, I already saw it before.. but its mostly for VVX phones and none of them is saying anything about a reboot shortcut/soft key or prameter.

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Reboot Parameter

Hello MoSH,

there is no Reboot EFK action but you would simply create the EFK steps it would take you to navigate through the menu to get to the reboot option.

 

Basically:

 

 

softkey.1.action="$FSetup$$FDialpad2$$FDialpad4$$FDialpad5$$FDialpad6$$FDialpad3$$FSoftkey4$"

 

  • The above simulates the Action of the Settings key and get's you to the menu choice Basic or Advanced via Setup
  • Dialpad2 choses advanced

  • Dialpad4,Dialpad4 and Dialpad6 simulates the 456 Factory Password

  • Dialpad3 choses the reboot Phone Option

  • Softkey4 should press the YES Softkey.

You may need to change soe of it but the FAQ post explains how to troubleshoot this.

 

Another way is to simply use the Multiple Key Combinations quoted in the Admin Guide.

 

For a reset on a SPIP550

 

  • IP 450, 550, 560, 600, 601, 650, and 670: Volume-, Volume+, Mute, and Messages


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
MoSH
Occasional Contributor

Re: Reboot Parameter

Great, that one worked, you missed the ok soft key after the password so I added 

 softkey.1.action="$FSetup$$FDialpad2$$FDialpad4$$FDialpad5$$FDialpad6$$FSoftkey1$$FDialpad3$$FSoftkey4$"

And it works perfectly fine,

 

Thanks

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Message 5 of 5