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Rebooting muliple VVX500 remotely

bigfish
Advisor

Rebooting muliple VVX500 remotely

Hi, is there a way or software to allow rebooting multiple VVX500 phones remotely?

 

Shawn

Message 1 of 15
14 REPLIES 14
SteffenBaierUK
Polycom Employee & Community Manager

Re: Rebooting muliple VVX500 remotely

Hi Shawn,

 

has a look at this post within the developer community => here <=

 

I posted a Perl script in there. The phone will only reboot if the 

 

<voIpProt voIpProt.SIP.specialEvent.checkSync.alwaysReboot="1" />

 above is set to 1.

 

Simply changing a setting within the configuration files that where used to provision the phone (or just adding above as the standard value is 0) will get the phone to check the configuration, add the above and then reboot.

 

You could also utilize the PUSH functionality simulating the Key presses that would be needed to reboot the phone via the GUI.

 

Examples are described in the developer community FAQ.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 15
bigfish
Advisor

Re: Rebooting muliple VVX500 remotely

Hi Setffen, thanks for pointing me to the right direction.  However, I use HTTP URL push and almost got this working except one last step.  Here is my code:

 

<%@page contentType="application/x-com-polycom-spipx"
%>Key:Setup
Key:DialPad2
Key:DialPad1
Key:DialPad6
Key:DialPad9
Key:DialPad5
Key:DialPad1
Key:Select
Key:DialPad3

 



Right after DialPad3, the phone asks to confirm if I want to reboot, and gives either Cancel or Yes.  I'm stuck here as I don't know which keys I should use.  I tried Select, and it doesn't work.

 

Shawn

Message 3 of 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Rebooting muliple VVX500 remotely

Hello Shawn,

 

did you try Softkey2 ?

 

I have not played with that myself on the new VVX500/600 Gui.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 15
bigfish
Advisor

Re: Rebooting muliple VVX500 remotely

Yes, still doesn't work.  My phone is using Lync profile, SoftKey2 is the Forward key on home screen.

 

Shawn

Message 5 of 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Rebooting muliple VVX500 remotely

Hi Shawn,

 

I meant the above sequence and then use the softkey as everything displayed at the bottom is classed as a softkey.

 

Another idea would be a script authenticating yourself against the Web UI and then sending something like:

 

POST /form-submit/Restart HTTP/1.1

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 15
bigfish
Advisor

Re: Rebooting muliple VVX500 remotely

Yes, I did add it to the sequence.  But Softkey1 thru 5 are always referred to the softkeys on the home screen, not the current active screen.  Here is the sequence:

 

<%@page contentType="application/x-com-polycom-spipx"
%>Key:Setup
Key:DialPad2
Key:DialPad1
Key:DialPad6
Key:DialPad9
Key:DialPad5
Key:DialPad1
Key:Select
Key:DialPad3
Key:SoftKey2

 

 

Shawn

Message 7 of 15
SteffenBaierUK
Polycom Employee & Community Manager

Re: Rebooting muliple VVX500 remotely

Hi Shawn,

 

I had a quick play today and this seems to be a bug in my opinion.

 

Please go ahead and log a ticket via your reseller.

 

Best Regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 15
davem2626
Valued Contributor

Re: Rebooting muliple VVX500 remotely

Hi Shawn

 

What I use is the following for a VVX600:

 

 

curl --digest -u PUSHUSERNAME:PUSHPASSWORD -d $'<PolycomIPPhone><Data priority="all">Key:Setup\nKey:Dialpad1\nKey:Dialpad12\nKey:Softkey4</Data></PolycomIPPhone>' --header "Content-Type: application/x-com-polycom-spipx" http://**phoneipaddress**/push

 

 

hope this helps

 

cheers

 

dave

Message 9 of 15
afathi
Visitor

Re: Rebooting muliple VVX500 remotely

Hi 

 

sorry am an absolute beginner in Polycom word, can you please explain me how do you execute you code to send the instruction to the concerned Polycom device ? (I need to rebbot all polycom devices using the ip adresses, and i dont know how :/ )

Message 10 of 15