Has anyone ever tried rebooting a phone (unregistered) using the check-sync NOTIFY. I have a VVX-400 (5.4.7) in the feild attempting to register with incorrected credentials. The provisioning server was updated with correct credentials so now I need to phone to pickup same update via a reboot. Note at this time I am unable to have phone physically rebooted.
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Polycom Global Services
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's