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Recording Phones


Recording Phones

From the documentations it seems that all VVX phones support recording, if so I do not see a USB on some of the phones where will the files get stored?, Or not all phones are supported and if so which ones exactly are currently I know about the IP 650.


Also is it possible to record all conversations instead of only the selected ones?



Message 1 of 3

Re: Recording Phones

I have the VVX600, works good with recording to usb stick!

Message 2 of 3
Polycom Employee & Community Manager

Re: Recording Phones

Hello all,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Dec 06, 2013 Question: How can I Record or Playback Audio Calls?

Resolution: Please check => here <=


Above, in addition to the Admin Guide, explains this in detail.


Call recording is a per call only functionality.


Also check this EFK port => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 3