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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-23-2014 10:08 AM

HP Recommended

From the documentations it seems that all VVX phones support recording, if so I do not see a USB on some of the phones where will the files get stored?, Or not all phones are supported and if so which ones exactly are currently I know about the IP 650.

 

Also is it possible to record all conversations instead of only the selected ones?

 

Thanks

2 REPLIES 2

‎05-26-2014 02:31 AM

HP Recommended

I have the VVX600, works good with recording to usb stick!

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‎05-26-2014 04:04 AM

HP Recommended

Hello all,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Dec 06, 2013 Question: How can I Record or Playback Audio Calls?

Resolution: Please check => here <=

 

Above, in addition to the Admin Guide, explains this in detail.

 

Call recording is a per call only functionality.

 

Also check this EFK port => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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