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Redirect active phone to ZTP

expec
Occasional Visitor

Redirect active phone to ZTP

Anyone can help me with a config, I would like to put in a phone cfg that is active and provisioned, that if reboot it should go to ZTP and reprovision with new settings put into ZTP. Instead of having to go into each phone and factory reset.

 

Thanks,

Message 1 of 6
5 REPLIES 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Redirect active phone to ZTP

Hello @expec ,

 

Welcome to the Poly Community.

Can you provide some minimal information on what type of phone, ObiEdition or UC SOftware and the actual software?

 

Is this something that should only happen when the phone reboots? Maybe try and explain in a bit more detail what you are planning.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
expec
Occasional Visitor

Re: Redirect active phone to ZTP

Hi,

 

I am talking about a Polycom VVX 310. That is manually provisioned to a SIP server provisioning server, I added the mac to ZTP and would like to reprovision the phone to a new provisioning sip server. So instead of going into each phone and factory default so they go to ZTP, i would like to put in the cfg that it should do a ztp query first when booting up.

 

 

Message 3 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Redirect active phone to ZTP

Hello @expec ,

 

<web device.set="1"
		device.prov.ztpEnabled.set="1"
		device.prov.ztpEnabled="1"/>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
expec
Occasional Visitor

Re: Redirect active phone to ZTP

Hi,

 

I put it in, does not go to the ztp for new provisioning file. What else can I do?

 

Message 5 of 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: Redirect active phone to ZTP

Hello @expec ,

 

Did you check the backup to see if the phone accepted the setting? Did you reboot it? Check the logs?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6