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Regarding WX4OO

Occasional Visitor

Regarding WX4OO

I brought this phone from a supplier with a contract, but the contract is finish now and I own the phone set but I'll like to used it with an other supplier, but  the handset has a passowrd and I don't really know how to  removed the password on the handset. Does any one know? I reset the phone to factory setting but it is just not working.  I need really help!

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1 REPLY 1
Polycom Employee & Community Manager

Re: Regarding WX4OO

Hello Ken,

welcome to the Polycom Community.

We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.

Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.

If your phone is still able to connect to the Provisioning server please reset the password via the Device Parameters documented in the Admin Guide or here

The above is also stated in the Read First: Welcome to the Polycom VoIP Forum

If this is not possible please contact your Polycom reseller or the person you purchased the phone from.

We will remove any post replying to this that will publicly explain how to remove the password.

Best Regards

Steffen Baier

Polycom Global Services




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