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Regarding the DHCP Server change!!

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Occasional Advisor

Regarding the DHCP Server change!!

Hi Community

 

we are using polycomIP430.

the customer considers changing the environmental DHCP server which is using polycomIP430.

 

a setup of the existing DHCP server is reflected as it is.

 

do we need to confirm some?

we are holding uneasiness.

 

thank you,

 

TS3

Message 1 of 6
5 REPLIES 5
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Occasional Advisor

Re: Regarding the DHCP Server change!!

additional question!!

 

a connection track record with the DHCP server by infoblox lnc.

a DHCP server is changed into the product made from infoblox.

 

it is a thing of ipv6 correspondence.

 

thank you,

Message 2 of 6
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Polycom Employee & Community Manager

Re: Regarding the DHCP Server change!!

Hello T3,

 

the answer about IP6 support was already provided => here <=

 

I do not hold specific Information what kind of DHCP Servers we support but as long as it is a standard DHCP reply the Phones should be ok.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 3 of 6
Occasional Advisor

Re: Regarding the DHCP Server change!!

Hi Polycom Global Service

 

thank you for your reply.

 

> the answer about IP6 support was already provided => here <=

 

the thing which I would like to ask to you is different.

connection is ipv4 although a DHCP server is ipv6 correspondence.

therefore, I think that I am the standard connection method.

 

the thing which I would like to check is a concern matter at the time of changing a DHCP server.

 

thank you,

 

TS3

Message 4 of 6
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Polycom Employee & Community Manager

Re: Regarding the DHCP Server change!!

Hello TS3,

 

I am struggeling to understand what the question is you are asking.

 

Currently we do not support IP6, our Phones will only support IP4.

 

If your future DHCP Server can reply to IP4 DHCP Requests and delivers standard IP4 DHCP offers then our phones "should" work.

 

Without testing this at your end Polycom is unable to confirm this to you.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 6
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Occasional Advisor

Re: Regarding the DHCP Server change!!

Hi Polycom Global Service

 

thank you for your reply.

you have said that you will operate if it is ipv4.

I am going to tell a client as it is.

 

thank you,

 

TS3

Message 6 of 6