I continue to get a registration error in the polycom when trying to connect it to the allworx server.
Polycom Information
PolycomIP6000 \ Software Version 4.0.14.0987
Allworx Information
Allworx Connect 731
I tried:
changing the password if the SIP in Allworx server
Create a new SIP in Allworx server
Factory reset Polycom
Upgrade Polycom Software to latest version
Connect Polycom to different port in switch
Used both Ethernet port IPs from Allworx server
Issue continues. Any help will be greatly appriciated. Thanks.
Hello ,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
and
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Thanks for the reply. Nonetheless, we are having the same issue with the polycom. I will continue to do some research in this issue.