• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎09-25-2012 09:11 AM

HP Recommended

Anyone know of a way to reboot  an IP7000 or IP6000 remotely, preferrably via a SIP message?  I want to avoid having to track down all the data switch ports to kill PoE, or browse into each web UI and reboot.

 

I would like to see something similar to Avaya, where sending a formatted SIP message (NOTIFY, I think) will cause a reboot. 

 

 

3 REPLIES 3

‎09-25-2012 09:22 AM

HP Recommended

Hello Brady,

welcome to the Polycom Community.

A SIP notify will only cause the phone to reboot if the following parameter is set to "1"

 

voIpProt.SIP.specialEvent.checkSync.alwaysReboot

 

0 or 1

If set to 1, always reboot when a NOTIFY message is received from the server with event equal to check-sync.
If set to 0, only reboot if any of the files listed in <MAC-address>.cfg have changed on the FTP server when a NOTIFY message is received from the server with event equal to check-sync.

 

Depending on the Software Version simply changing some value via the Web Interface will cause the phone to reboot (pre UCS 3.3.0)


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎09-26-2012 07:03 AM

HP Recommended

Thanks Steffen, this  is great info.    I have a couple thoughts on where/how to generate the SIP message, but wondering what the easiest way is.  Any thoughts?

Was this reply helpful? Yes No

‎09-26-2012 07:16 AM

HP Recommended

Hello,

 

have a look => here <=

 

Regards

 

Steffen

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.