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Remove Conference softkey

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Occasional Advisor

Remove Conference softkey

I am using VVX300 phones and running on UC 5.2.7. I am trying to hide the conference call soft key. I have looked through the device.cfg, feature.cfg, and the site.cfg. I have even tried to add softkey.feature.conference 0. Has anyone else been able to figure this out.

Message 1 of 8
1 ACCEPTED SOLUTION

Accepted Solutions
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Polycom Employee & Community Manager

Re: Remove Conference softkey

Hello @rkrick99,

I played with this a bit further and:

 

<?xml version="1.0" standalone="yes"?>
<!-- Disable local conference option -->
<changes>
<config call.localConferenceEnabled="0" />
</changes>

should archive what you are after.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 7 of 8
7 REPLIES 7
Polycom Employee & Community Manager

Re: Remove Conference softkey

Hello @rkrick99,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

You did not use:

 

feature.enhancedFeatureKeys.enabled="1"


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 8
Highlighted
Occasional Advisor

Re: Remove Conference softkey

If my reply shows twice , I appologize. I have attached a copy of the config file i am using. I do have the feature.enhancedfeaturekeys.enabled=1 set in the config. 

Message 3 of 8
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Polycom Employee & Community Manager

Re: Remove Conference softkey

Hello @rkrick99,

nothing attached and if you want to attach anything please make a backup from the phone as some parameters are case sensitive so do not assume what you added in your config ends up in the phone.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 8
Highlighted
Occasional Advisor

Re: Remove Conference softkey

While searching online I came accross this article:

 

https://knowledgebase-iframe.polycom.com/kb/viewContent.do?externalId=19740&sliceId=1

If the article is correct than this can be closed

 

is says: NOTE: The Conference soft key cannot be removed as this does not have a hardware key mapped !

 

Message 5 of 8
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Polycom Employee & Community Manager

Re: Remove Conference softkey

Hello @rkrick99,

You can't just invent a Parameter like softkey.feature.conference .

 

The above does not exist and therefore will never work.

 

In regards to the article you found the EFK FAQ contains the same information.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 8
Highlighted
Polycom Employee & Community Manager

Re: Remove Conference softkey

Hello @rkrick99,

I played with this a bit further and:

 

<?xml version="1.0" standalone="yes"?>
<!-- Disable local conference option -->
<changes>
<config call.localConferenceEnabled="0" />
</changes>

should archive what you are after.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 7 of 8
Highlighted
Occasional Advisor

Re: Remove Conference softkey

Yes it removed the conference option, thanks for your help

Message 8 of 8