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Reordering bottom menu bar soft keys on VVX?

Occasional Visitor

Reordering bottom menu bar soft keys on VVX?

Per our customers requirements  we must have a "last number redial" button in position 4 (below screen far left button). 

IMHO this is a no brainer and all phones should have it in the default  screen, but i guess not.  We are using these off and adtran7100 runing UC code


We have tried to make this happen, but seem to have failed at making this button stick.


thoughts and assistance please?




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Polycom Employee & Community Manager

Re: Reordering bottom menu bar soft keys on VVX?

Hello Ralph,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here


In addition how about posting a snippet on what you have tried to get the Button there so other people can look at it and maybe spot an error or making suggestions?


There is a quite explanatory section on EFK here:


Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2