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Replacement Hookswitch Tab for VVX 411

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Occasional Visitor

Replacement Hookswitch Tab for VVX 411

Is there any way to get a couple of these pieces without having to replace the entire phone?

I have a client who has had a couple of these items crack and would like them replaced.

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Polycom Employee & Community Manager

Re: Replacement Hookswitch Tab for VVX 411

Hello nicksterbeagle ,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 21, 2015 Question:Can I order replacement parts for the VVX 300, 310 , 400, 410, 500 or 600 Business Media Phone?

Resolution: The Part Number is 2200-17827-001 and contains the following:

5x USB port cover (for VVX 500/600)
5x reversible tab (for wallmount installation)
10x rubber feet (for VVX 300/400)
10x rubber feet (for VVX 500/600)

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: Replacement Hookswitch Tab for VVX 411

Hello nicksterbeagle ,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 21, 2015 Question:Can I order replacement parts for the VVX 300, 310 , 400, 410, 500 or 600 Business Media Phone?

Resolution: The Part Number is 2200-17827-001 and contains the following:

5x USB port cover (for VVX 500/600)
5x reversible tab (for wallmount installation)
10x rubber feet (for VVX 300/400)
10x rubber feet (for VVX 500/600)

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Occasional Visitor

replacement part

I would like to purchase Handset (hookset) tabs for my polycom VVX phones.  Does anyone know a part number or a vendor that sells these?

Message 3 of 3