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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is there any way to get a couple of these pieces without having to replace the entire phone?

I have a client who has had a couple of these items crack and would like them replaced.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello nicksterbeagle ,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 21, 2015 Question:Can I order replacement parts for the VVX 300, 310 , 400, 410, 500 or 600 Business Media Phone?

Resolution: The Part Number is 2200-17827-001 and contains the following:

5x USB port cover (for VVX 500/600)
5x reversible tab (for wallmount installation)
10x rubber feet (for VVX 300/400)
10x rubber feet (for VVX 500/600)

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

2 REPLIES 2
HP Recommended

Hello nicksterbeagle ,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Jan 21, 2015 Question:Can I order replacement parts for the VVX 300, 310 , 400, 410, 500 or 600 Business Media Phone?

Resolution: The Part Number is 2200-17827-001 and contains the following:

5x USB port cover (for VVX 500/600)
5x reversible tab (for wallmount installation)
10x rubber feet (for VVX 300/400)
10x rubber feet (for VVX 500/600)

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

I would like to purchase Handset (hookset) tabs for my polycom VVX phones.  Does anyone know a part number or a vendor that sells these?

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