Requirements for reverse lookup of local directory

[jf]

Hi,

I have a Soundpoint 450 IP FW 3.2.6.

My local directory looks like this:

<directory>
  <item_list>
     <item>
       <ln>Mobile</ln>
       <fn>My</fn>
       <ct>00123456</ct>
       <sd />
       <rt />
       <dc />
       <ad>0</ad>
       <ar>0</ar>
       <bw>0</bw>
       <bb>0</bb>
     </item>
  </item_list>
</directory>

I'd expect the phone to show on display My Mobile when there is a call from 00123456. But it does not. Do I have to set some parameter?

Thanks in advance!

[SteffenBaierUK · Accepted solution]

Hello Jan,

please check this FAQ post => here <=

Quote:

An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.

Best Regards

Steffen Baier

Polycom Global Services

[jf]

Thanks! Works as expected now :-)