Solved: Requirements for reverse lookup of local directory

jf · ‎03-23-2012

Hi,

I have a Soundpoint 450 IP FW 3.2.6.

My local directory looks like this:

<directory>
<item_list>
     <item>
       <ln>Mobile</ln>
       <fn>My</fn>
       <ct>00123456</ct>
       <sd />
       <rt />
       <dc />
       <ad>0</ad>
       <ar>0</ar>
       <bw>0</bw>
       <bb>0</bb>
     </item>
</item_list>
</directory>

I'd expect the phone to show on display My Mobile when there is a call from 00123456. But it does not. Do I have to set some parameter?

Thanks in advance!

SteffenBaierUK · ‎03-23-2012

Hello Jan,

please check this FAQ post => here <=

Quote:

An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎03-23-2012

Hello Jan,

please check this FAQ post => here <=

Quote:

An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

jf · ‎03-23-2012

Thanks! Works as expected now :-)

Requirements for reverse lookup of local directory

Requirements for reverse lookup of local directory

Re: Requirements for reverse lookup of local directory

Re: Requirements for reverse lookup of local directory

Re: Requirements for reverse lookup of local directory