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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Requirements for reverse lookup of local directory
Create an account on the HP Community to personalize your profile and ask a question
03-23-2012 06:09 AM
Hi,
I have a Soundpoint 450 IP FW 3.2.6.
My local directory looks like this:
<directory>
<item_list>
<item>
<ln>Mobile</ln>
<fn>My</fn>
<ct>00123456</ct>
<sd />
<rt />
<dc />
<ad>0</ad>
<ar>0</ar>
<bw>0</bw>
<bb>0</bb>
</item>
</item_list>
</directory>
I'd expect the phone to show on display My Mobile when there is a call from 00123456. But it does not. Do I have to set some parameter?
Thanks in advance!
Solved! Go to Solution.
Accepted Solutions
03-23-2012 06:58 AM
Hello Jan,
please check this FAQ post => here <=
Quote:
An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-23-2012 06:58 AM
Hello Jan,
please check this FAQ post => here <=
Quote:
An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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