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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-23-2012 06:09 AM

HP Recommended

Hi,

I have a Soundpoint 450 IP FW 3.2.6.

My local directory looks like this:

<directory>
  <item_list>
     <item>
       <ln>Mobile</ln>
       <fn>My</fn>
       <ct>00123456</ct>
       <sd />
       <rt />
       <dc />
       <ad>0</ad>
       <ar>0</ar>
       <bw>0</bw>
       <bb>0</bb>
     </item>
  </item_list>
</directory>

 

I'd expect the phone to show on display My Mobile when there is a call from 00123456. But it does not. Do I have to set some parameter?

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2012 06:58 AM

HP Recommended

Hello Jan,

 

please check this FAQ post => here <=

 

Quote:

 

An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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2 REPLIES 2

‎03-23-2012 06:58 AM

HP Recommended

Hello Jan,

 

please check this FAQ post => here <=

 

Quote:

 

An incoming call can also be identified via a Name rather than a number when utilizing the up.useDirectoryNames="1" Parameter.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎03-23-2012 08:44 AM

HP Recommended

Thanks! Works as expected now 🙂

Was this reply helpful? Yes No
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