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Reset admin password of polycom IP 331

gabriele
Visitor

Reset admin password of polycom IP 331

Hello, I can't reset my IP 331 because I lost admin password. Can I change or RESET the admin password?

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Reset admin password of polycom IP 331

Hello ,

welcome to the Polycom Community.

We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.

Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.

Please contact our support team .

 

This is in addition outlined in the FAQ post here:

 

Oct 7, 2011 Question: What is the Standard Username and Password for a Polycom Phone?

Resolution: Please check => here <=



I will close this post in order to prevent anybody to reply and provide non public information.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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