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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-19-2017 07:49 AM

HP Recommended

If I reset the factory defaults on my Verizon issued VVX301 phones, using the <removed> method after canceling the boot and pressing 1,3,5....does this now default all previously programmed information by Verizon and allow me to change to a new VOIP provider and use their platform?

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‎09-19-2017 07:54 AM

HP Recommended

Hello Gary,

welcome to the Polycom Community.

Yes it will restore to the factory settings.

 

I have removed your comment as we do not discuss this within this community.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-10-2020 12:58 PM

HP Recommended

I am having the same issue, but, with RingCentral.  I need the admin password to reset to factory defaults.  I have had the phone since 2009 and recently canceled the service, but, would like to use the phone on another service at some point in future.  Help.

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