Reset to Factory Default for IP 335

Gary-Abbey · ‎09-19-2017

If I reset the factory defaults on my Verizon issued VVX301 phones, using the <removed> method after canceling the boot and pressing 1,3,5....does this now default all previously programmed information by Verizon and allow me to change to a new VOIP provider and use their platform?

SteffenBaierUK · ‎09-19-2017

Hello Gary,

welcome to the Polycom Community.

Yes it will restore to the factory settings.

I have removed your comment as we do not discuss this within this community.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

amtekinc · ‎04-10-2020

I am having the same issue, but, with RingCentral. I need the admin password to reset to factory defaults. I have had the phone since 2009 and recently canceled the service, but, would like to use the phone on another service at some point in future. Help.

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Re: Reset to Factory Default Verizon VVX301

Re: Reset to Factory Default for IP 335