I'm trying to reset my phone by entering in the MAC Id
I'm too sure how to enter the characters.
There is icon that has 1->Aa, or A->a1 and a->1A
Which one do I press for numeric and alphabetical character
welcome to the Polycom community.
We do not publicly advertise in this Forum how to use this procedure so I kindly ask you not to provide more details on this.
Polycom Global Services
Having problems with the "MAC" reset method. I understand the details are not described here. I have a phone with unknow password and the MAC methood is not working. Is there a way the previous user "Locked" this phone so I could not reset. If not where can I get detailed steps to complete. Love the phones - this is the first time I have had any problems.