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Rest API support for VVX601

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Visitor

Rest API support for VVX601

Hi,

 

I am executing below command to make call

curl -k -X POST -H "Content-Type: application/JSON" https://Polycom:789@172.16.108.7/api/v1/callctrl/dial -d "{\"data\": {\"Dest\": 123,\"Line\": 1,\"Type\": \"SIP\"}}"

 

But I am getting error {"Status": "4002"}

 

My question is whether rest API will work only when phone is registered ?

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Rest API support for VVX601

Hello @Shashidhar 

 

from the 6.1.0 REST API Admin Guide >here<

 

  • 4002 > If a line is not registered.

Best regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Visitor

Re: Rest API support for VVX601

Hi Steffen,

 

Thanks for your reply. I got what ever you said from document my question is will this API work only when endpoint is registered ?

 

If end point is not registered what happens ?

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Rest API support for VVX601

Hello @Shashidhar ,

 

to my own personal knowledge, and my own testing, you cannot.

 

If that answer is not satisfactory for you please open a support ticket.

 

In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.

End Customers are usually unable to open a ticket directly with Poly support. Available End User Poly services offerings are detailed here

If this is some sort of an Internet discounter providing your MAC address or your Poly devices serial will enable us to look up who would be able to support you. This may not be who you purchased the Poly device from.

If the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detail here


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4