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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I recently bought polycom 650 and as I see it has Revision - 5.0.2( PolycomSoundPointIP-SPIP_650-UA/5.0.2.12692 Type/Updater) WHta does that mean? What is 5.0.2 - Updater?

1 REPLY 1
HP Recommended

Hello Nikita,

 

let me just copy & paste the disclaimer you have to accept when attempting to download any UCS 4.x.x Software:

 

READ THESE NOTICES BEFORE ACCEPTING THE DOWNLOAD OF POLYCOM® UC SOFTWARE 4.0.x:

 

1) Before you can successfully install UC Software 4.0.x onto phones running Polycom® UCS released prior to version 4.0.0, you must perform a required upgrade procedure using the Polycom® Upgrader 4.0.0 Utility.

Before you download and install Polycom® UC Software version 4.0.x or higher, Polycom strongly recommends that you review the changes to the upgrade procedures detailed in the Polycom® UC Software 4.0.0 Administrators’ Guide or newer and Engineering Advisory 64731 Polycom® UC Software 4.0.0: Upgrade and Downgrade Methods.

 

 

For further follow up questions please read the linked documentation and / or the relevant UCS Admin Guide.

 

There have been a few post's within the community around the updater / upgrader you should be able to find utilizing the community search.

 

Best regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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