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Ring Type Won't Change on SoundPoint IP 335

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Occasional Visitor

Ring Type Won't Change on SoundPoint IP 335

Despite selecting a new ring type on my SoundPoint IP 335 and confirming a checkmark in the box next to the ring type's name the newly selected ring type does not play with incoming calls.  I have restarted the phone and re-selected a new ring type but the newly selected ring type never plays with incoming calls.

 

Any suggestions?

 

Thanks,

 

Todd

Message 1 of 3
2 REPLIES 2
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Valued Contributor

Re: Ring Type Won't Change on SoundPoint IP 335

Is it possible that your PBX is overriding the default ringtone in the INVITEs it is sending to your phones?

 

-- Nathan

Message 2 of 3
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Advisor

Re: Ring Type Won't Change on SoundPoint IP 335

Have you selected the line on which you wish to change the ring type? Just make sure you did, and then also select play on the selected ring type.

Folkerson Communications, Ltd
Message 3 of 3