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Running code/macro on phone state change

SOLVED
Jac
Advisor

Running code/macro on phone state change

Is there any way to emulate a softkey button press or have code run on change of phone state?

 

I have a VVX1500 that I would like to show all line keys (press more button) when phone returns to idle.

 

Thanks

 

Message 1 of 2
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Running code/macro on phone state change

Hello Jac,

the phone allows to utilize features like:

 

apps.telNotification.callStateChangeEvent

 

Depending on the phone software more or less facility's are possible.

 

You would need to write your own application or involve a third party to create a tool that would "listen" to the events send from the phone and then based on the status send a PUSH message to the phone.

 

We have a dedicated development section => here <= where some information is already posted within the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Running code/macro on phone state change

Hello Jac,

the phone allows to utilize features like:

 

apps.telNotification.callStateChangeEvent

 

Depending on the phone software more or less facility's are possible.

 

You would need to write your own application or involve a third party to create a tool that would "listen" to the events send from the phone and then based on the status send a PUSH message to the phone.

 

We have a dedicated development section => here <= where some information is already posted within the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2